Terms of service

✦ DESERT DEW ✦

Terms of Service

Welcome to Desert Dew. These Terms of Service apply when you visit our website, purchase our products, or otherwise use our services.

By accessing or using our website, you agree to follow these Terms.

01 — About Desert Dew

Desert Dew is a Pakistani skincare brand offering cosmetic and skincare products to customers.

Our products are intended for their stated cosmetic and skincare purposes and should always be used according to the product instructions.

02 — Product Information

We make reasonable efforts to provide accurate product descriptions, images, ingredient information, prices, and availability.

However:

  • Product colors may appear slightly different depending on your device or screen.

  • Packaging may change from time to time.

  • Product availability may change without notice.

  • We may correct errors in product descriptions or pricing when necessary.

If an obvious pricing or product-information error occurs, we may contact you before processing the order.

03 — Orders

When placing an order, you agree to provide accurate and complete information.

An order may be cancelled or adjusted in certain circumstances, including:

  • Incorrect or incomplete customer information.

  • Product unavailability.

  • Suspected fraudulent activity.

  • Pricing or listing errors.

  • Delivery limitations.

  • Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment, an applicable refund may be issued.

04 — Skincare & Product Use

Everyone's skin is different. Product experiences and results may vary between individuals.

Before using a skincare product:

  • Read the product instructions.

  • Review the listed ingredients.

  • Follow the recommended usage.

  • Consider performing a patch test where appropriate.

  • Stop using the product if significant irritation occurs.

Desert Dew products are not intended to diagnose, treat, or cure medical conditions unless specifically stated otherwise and legally permitted.

If you have a serious skin concern or allergy, consider consulting a qualified healthcare professional before using a new skincare product.

05 — Website Use

You agree not to misuse our website or attempt to interfere with its normal operation.

You must not knowingly:

  • Submit false information.

  • Attempt unauthorized access.

  • Disrupt website functionality.

  • Use the website for unlawful purposes.

  • Copy or misuse our content, branding, or materials without permission.

06 — Intellectual Property

The Desert Dew name, branding, logos, product images, written content, graphics, and other original materials may belong to or be used by Desert Dew.

These materials may not be copied, reproduced, modified, or commercially used without appropriate permission.

07 — Pricing & Payments

Prices are displayed for the applicable products and may change from time to time.

Any applicable delivery charges or other charges should be communicated during the purchasing process.

Payment must be completed through the payment method made available for the order.

08 — Limitation

To the extent permitted by applicable law, Desert Dew is not responsible for losses resulting from misuse of products, incorrect customer information, unauthorized use of accounts, or circumstances outside our reasonable control.

Nothing in these Terms is intended to remove rights that cannot legally be excluded.

09 — Changes to These Terms

We may update these Terms of Service when necessary.

The updated version will be posted on this page, and the revised date will be changed accordingly.

10 — Contact

For questions regarding these Terms:

Desert Dew
📧 ayyankhan8851@gmail.com
📍 Nabipura, Sheikhupura 39350, Pakistan